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Don’t like what you bought? Read on for how to return your purchase for a refund. If you’ve recently made a purchase through the and want a refund, you’re in the right place. Below you’ll find all the info on what you can refund, when you can refund, and how to begin the process.

What types of products can I return for a refund?
Products you purchase through the are generally eligible for a refund. However, due to the specialty of a virtual product, you will need to meet the following conditions before asking for a refund:

1. You must view less than 3 lessons(videos) of purchased content (exclude the free preview video)and no record of project files downloaded.

2. Products are eligible for a refund within 7 days of purchase. has the right to refuse the refund request expired.

When are products eligible for a refund?
Products are eligible for a refund within 7 days of purchase.

You will not be eligible for refunds for products from which you have been banned or for which you have otherwise violated the terms of service. In addition, you may not be eligible for refunds if determines that you are abusing the refund policy.

How can I request a refund?
You can request a refund by clicking “Contact Us” on the site and submitting a refund request.

How will I get my refund?
By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and may also agree that the refund is issued by an alternative method. Please note the amount of time for the refund to process is dependent on your payment method.
Notice: For users who are eligible for refund, there are 4.2% service charge need to be deducted.The charge is deducted by the third party payment platform.

Last Updated: November 6th, 2020
If revises this policy, any revisions will apply to subsequent purchases.